- surveys, including satisfaction surveys,
- corporate Intranet and Intranet sites of the specific companies,
- “ENEA News” and “ENEA Flash” newsletters (from March 2020 as a web platform),
- company newspapers,
- radio station,
- mailings,
- meetings (also with the management boards),
- tele- and videoconferences,
- employee evaluations,
- training and workshops, including online,
- cooperation with trade unions and employee councils,
- e-mail box for submission of ideas to improve work and processes (inicjatywy@enea.pl),
- e-mail box for questions on employee matters (HRnapiszdonas@enea.pl),
- meetings and newsletters addressed to managers,
- sustainability/ESG reports.
Communication with stakeholders
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We strive to ensure that our key decisions take into account the needs and expectations of our socio-economic environment. For this purpose, we engage in continuous communication with our stakeholders, adapting the communication channels and language to each group. We not only inform about our activities, but also gather opinions and conduct an open dialog.
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Key stakeholders of the ENEA Group
Selected communication channels of the ENEA Group and its subsidiaries
- satisfaction surveys;
- Customer Service Offices and Sales Offices,
- trade partners and account managers,
- product training;
- Electronic Customer Service Office (eBOK),
- chat with a consultant,
- customer information line (+48 611 11 11 11),
- social media (Facebook, YouTube, LinkedIn, Twitter, Instagram),
- information inserts sent together with invoices,
- sustainability/ESG reports.
- procurement platform and tenders,
- meetings and other forms of direct communication with selected employees,
- trade meetings, fairs,
- ENEA Group’s annual activity reports,
- sustainability/ESG reports.
- Investor Relations Department,
- website for investors of the ENEA GROUP and a website for investors of LW “Bogdanka”,
- Electronic Information Transmission System (ESPI) and Electronic Information Database (EBI),
- direct meetings, e.g. held as part of the Investor Days,
- performance meetings, during which questions are also answered,
- newsletter for investors with a personalization option,
- newsletter for analysts and fund managers (from the end of 2020),
- General Meetings,
- current and periodic reports,
- sustainability/ESG reports.
- contacts and cooperation with the ENEA Foundation,
- employee volunteerism,
- direct meetings and cooperation with representatives of local communities,
- communication in the national and local media,
- social media (Facebook, YouTube, LinkedIn, Twitter, Instagram),
- participation in industry and social responsibility events,
- sustainability/ESG reports,
- non-financial statements.
- statements and reports for the specific institutions,
- ENEA Group’s annual activity reports,
- sustainability/ESG reports,
- direct communication,
- conferences.
- membership, participation in working groups and bodies,
- direct meetings,
- fairs and conferences,
- ENEA Group’s annual activity reports,
- sustainability/ESG reports.
- direct meetings, participation in local events,
- conferences,
- sustainability/ESG reports,
- non-financial statements.
- contacts and cooperation with the ENEA Foundation,
- request form for beneficiaries,
- direct contacts, individual meetings,
- sustainability/ESG reports.
- statements and reports sent to administration bodies,
- sustainability/ESG reports,
- non-financial statements.
- press office and ongoing communication,
- correspondence via biuro.prasowe@enea.pl,
- live broadcasts via our YouTube channel,
- media.enea.pl website,
- press conferences,
- sustainability/ESG reports,
- non-financial statements.
Because of the COVID-19 epidemic, in 2021 communication with stakeholders was carried out mainly using remote channels (tele- and videoconferencing, websites, social media, etc.). Direct meetings, occurring in keeping with the sanitary regime, were organized only when strictly necessary.
Supply chain
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The power plants in Kozienice and Połaniec, the CHP plant in Białystok and heat production plants in Piła and Oborniki lie at the heart of production processes in the ENEA Group. The generation units mentioned above use bituminous coal, biomass, gas and fuel oils.
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The Group’s demand for bituminous coal is covered, for the most part, by Lubelski Węgiel “Bogdanka” (while the use of other sources increases the safety of supply and is a natural business practice) and other materials are purchased from external suppliers. In 2021, our generation companies used coal from Polish suppliers only.
ENEA Nowa Energia, for the needs of the Liszków biogas plant, purchases silage, pulp and fruit and vegetable waste that is not suitable for consumption or processing.
In 2021, bituminous coal was supplied to the Generation Segment solely by Polish companies.
| Kozienice Power Plant | Połaniec Power Plant | ENEA Ciepło | |
|---|---|---|---|
| Main coal suppliers in 2021 |
LW Bogdanka (93%) PGG (5%) |
LW Bogdanka (43%) PGG (53%) |
LW Bogdanka (92%) PGG (8%) |
Coal from the Bogdanka mine is delivered to the power plants in Kozienice and Połaniec by trains and to the Białystok CHP Plant and the “Zachód” Heat Plant in Białystok by trains and by road. The Połaniec Power Plant and the Białystok CHP Plant in their production processes also use biomass, which is supplied by road and by rail. Deliveries of fuel oil (light-up fuel) to the Połaniec power plant are effected by rail and road transport. The “Zachód” Heat Plant in Białystok owned by ENEA Ciepło, in addition to 4 coal-fired boilers, also has a K1 boiler, in which heat is produced based on grid-supplied gaseous fuel.
PEC produces heat using coal. The coal is supplied by rail from the mine to the Oborniki railway station and then by road in Oborniki to boiler houses K1 and K4.
MEC Piła produces heat from coal and electricity and heat through combustion of natural gas and heat in gas engines. Coal is delivered by rail, and then by road transport. The gas is supplied through a gas pipeline.
The components to the Liszków biogas plant are supplied by road.
| Kozienice Power Plant | Połaniec Power Plant | ENEA Ciepło | |
|---|---|---|---|
| Main operator effecting deliveries in 2021 | PKP Cargo (approx. 100%) | Kolprem (approx. 14%) PKP Cargo (approx. 65%) |
LW Bogdanka (approx. 92%) CTL Logistics sp. z o.o. (approx. 8%) |
The publicly available ENEA Group Code of Conduct for Contractors sets out our basic requirements from suppliers, regarding their compliance with the law and market and ethical standards in respect to human rights and work safety, protection of the natural environment, prevention of corruption and conflict of interest and compliance with the rules of fair competition. The code transfers the values and rules of conduct set out in other documents to the area of broadly-defined cooperation with suppliers. Suppliers acknowledge and agree to apply its provisions in the contracts they sign.
In the ENEA Group Procurement Policy, one of the rules for structuring procurement processes is to use criteria other than price, with special consideration for social aspects (including professional and social integration of the unemployed, the youth and the disabled), environmental aspects (including energy efficiency of the subject of contract) and innovativeness. The offer evaluation criteria are determined on the basis of procurement regulations, for each procurement process individually. In each procurement process, the same criteria are applied to all contractors.
In 2021, a new derivative act named Rules for evaluating contractors in the General Purchasing Procurement Area in the ENEA Group. It should unify the rules for evaluating cooperation with contractors in the specified area.
Participation in initiatives and membership in organizations
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We support initiatives promoting broadly-understood sustainability and corporate social responsibility:
- Responsible Business Forum (where ENEA S.A. and Lubelski Węgiel „Bogdanka” have the status of strategic partners)
- GÓRNICTWO OK Joint Social Initiative Group
- Economic Security of Poland Consortium
The UN Sustainable Development Goals (SDGs) are an important reference for our activity. We support the implementation of nine SDGs:
Ensure healthy lives and promote well-being for all at all ages
- Target 3.9 By 2030, substantially reduce the number of deaths and illnesses from hazardous chemicals and air, water and soil pollution and contamination.
Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all
- Target 4.4 By 2030, substantially increase the number of youth and adults who have relevant skills, including technical and vocational skills, for employment, decent jobs and entrepreneurship.
Ensure access to affordable, reliable, sustainable and modern energy for all
- Target 7.1 By 2030, ensure universal access to affordable, reliable and modern energy services.
- Target 7.2 By 2030, increase substantially the share of renewable energy in the global energy mix.
- Target 8.2 Achieve higher levels of economic productivity through diversification, technological upgrading and innovation, including through a focus on high-value added and labor-intensive sectors.
- Target 8.8 Protect labor rights and promote safe and secure working environments for all workers, including migrant workers, in particular women migrants, and those in precarious employment.
- Target 9.1 Develop quality, reliable, sustainable and resilient infrastructure, including regional and trans-border infrastructure, to support economic development and human well-being, with a focus on affordable and equitable access for all.
- Target 9.4 By 2030, upgrade infrastructure and retrofit industries to make them sustainable, with increased resource-use efficiency and greater adoption of clean and environmentally sound technologies and industrial processes, with all countries taking action in accordance with their respective capabilities.
- Target 9.5 Enhance scientific research, upgrade the technological capabilities of industrial sectors in all countries, in particular developing countries, including, by 2030, encouraging innovation and substantially increasing the number of research and development workers per 1 million people and public and private research and development spending.
Make cities and human settlements inclusive, safe, resilient and sustainable
- Target 11.6 By 2030, reduce the adverse per capita environmental impact of cities, including by paying special attention to air quality and municipal and other waste management.
Ensure sustainable consumption and production patterns
- Target 12.5 By 2030, substantially reduce waste generation through prevention, reduction, recycling and reuse.
Conserve and sustainably use the oceans, seas and marine resources for sustainable development
- Target 14.1 By 2025, prevent and significantly reduce marine pollution of all kinds, in particular from land-based activities, including marine debris and nutrient pollution.
- Target 17.16 Enhance the global partnership for sustainable development, complemented by multi-stakeholder partnerships that mobilize and share knowledge, expertise, technology and financial resources, to support the achievement of the sustainable development goals in all countries, in particular developing countries.
The ENEA Group identifies with, adheres to and implements in its activities the 10 Global Compact principles, which are embedded in the management of our organization, in its organizational culture and relations with stakeholders. The principles are as follows:
- Principle 1. Support and respect the protection of internationally proclaimed human rights.
- Principle 2. Eliminate any instances of being complicit in human rights abuses.
- Principle 3. Uphold the freedom of association.
- Principle 4. Eliminate all forms of forced and compulsory labor.
- Principle 5. Abolish child labor.
- Principle 6. Effectively prevent discrimination in respect of employment and occupation.
- Principle 7. Support a precautionary approach to environmental challenges.
- Principle 8. Undertake initiatives to promote greater environmental responsibility.
- Principle 9. Apply and encourage the diffusion of environmentally friendly technologies.
- Principle 10. Work against corruption in all its forms, including extortion and bribery.
Membership in organizations
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ENEA Group companies are active members of various organizations for which activities promoting sustainable development constitute an important statutory objective.
- Polish Chamber of Power Industry and Environmental Protection
- Polish Power Plants Association
- Association of Polish Power Sector Employers
- Energy Trading Association
- Polish Heating Sector Chamber of Commerce
- Polish Association of Commercial Combined Heat and Power Plants
- Polish Mining Chamber of Industry and Commerce
- Association of Polish Committee of the World Mining Congress
- Polish Electricity Committee
- Polish Committee of the World Energy Council
- Polish Association for Electricity Transmission and Distribution
- Association of Polish Electrical Engineers
- POLLAB Polish Research Laboratory Club
- STELEN Association of Producers of Power Structures and Devices
- Association for Energy Development of Lubuskie Voivodeship
- Wielkopolska Chamber of Industry and Commerce
- Employers of Poland
- Polish Association of Listed Companies
- United Nations Global Compact Network Poland
- Nature Conservation Association
- European Energy Forum
- The Union of the Electricity Industry (Eurelectric)
- European Biomass Association (AEBIOM)
- European Distribution System Operators for Smart Grids
- European Federation of Energy Traders
- Coal Industry Advisory Board
- EURACOAL
Our companies actively join the initiatives undertaken by industry organizations. Among other things, they participate in consultations on draft legislation, take part in preparing analyses and publications and co-organize events. They also willingly share their experience, including with respect to sustainable development.